Personal Development – Practical Abilities

Personal Development – Practical Abilities

In this Unit you will have the opportunity to develop your practical abilities in one or more projects. Practical abilities are: gathering and organising information communicating effectively providing a service creating an...
Problem Solving

Problem Solving

The Unit is designed for the workplace and the content should involve tasks and skills that are suited to the requirements of the candidate’s working environment. The focus of the Unit is on transferable problem-solving skills: critical thinking (investigating)...
Workplace Core Skills – Working with Others

Workplace Core Skills – Working with Others

Working with Others This unit aims to get you to work together with in a team on a project.  You will work on the managemet, finance, operation and marketing aspects of the business and produce a final presentation as a group Your Title Goes Here Your content goes...
Working Safely

Working Safely

The Working Safely unit covers your health and safety responsibilities at work, both as an employee and an...
SQA NPA for Customer Services

SQA NPA for Customer Services

This course consists of 3 units that together make up the SQA NPA for Customer Service. Communication Skills looks at how you interact with customers and dealing with customer complaints. Products and Services asks you to investigate a business and the products and...